Armstrong Launches Business Pro Wi-Fi Powered by WorkPass for Small Business

Medina/Orrville, OH – February 9, 2022 – Armstrong, a major cable, telecommunications and internet service provider with operations in PA, OH, NY, MD, WV and KY, announced today the launch of Business Pro Wi-Fi, Powered by WorkPass^TM, a new smart office services bundle designed to improve broadband coverage and speeds and help personalize and secure the home network. Powered by cloud-based artificial intelligence, Business Pro Wi-Fi, Powered by WorkPass^TM, offers an integrated solution that is controlled from the Plume WorkPass^TM app.

               Business Pro Wi-Fi, offers a suite of services that help small business owners meet their networking, cybersecurity, guest analytics, business insights, marketing & advertising, and employee management needs unified under a common app and web portal, without the need for costly IT infrastructure or multiple point solutions. All of this is easily installed and managed through the Business Pro Wi-Fi, Powered by WorkPass^TM mobile app. “Business Pro Wi-Fi, Powered by WorkPass^TM provides a suite of modern services – including adaptive Wi-Fi, cybersecurity, and real-time data insights – all designed to address the unique operational needs of a small business owner,'' said Steve Begg, Vice President and GM of Commercial Services. “As an existing Plume customer, WorkPass^TM integrates seamlessly into our established systems, and immediately expands our portfolio to deploy new services to our small business customers.”

Business Pro Wi-Fi offers services that are catered to the unique and very specific needs of small business owners that manage their own IT environment and is designed to deliver amazing experiences for all network users and be effortlessly managed from the WorkPass^TM app:

●            Seamless, uninterrupted connectivity: Business Pro Wi-Fi includes adaptive Wi-Fi that blankets every corner of your business premises with perfect internet coverage. What’s more, Plume’s unique AI-driven algorithms continuously optimize performance for every device and application.

●            Control networks from anywhere: Business Pro Wi-Fi offers small businesses control over their networks, enabling them to easily manage guest experiences, security settings, device access, and more right from their smartphones. App-based controls let owners monitor the network or troubleshoot wherever they are.

●            Real-time insights to help small businesses thrive: Business Pro Wi-Fi offers small businesses actionable insights into customer behavior that can drive sales and build loyalty. Concierge turns guest analytics, such as visit frequency, data usage, or length of stay, into opportunities for expanded touch-points. Flow™ uses revolutionary Wi-Fi sensing technology to offer real-time presence detection providing insights into traffic movement throughout your business, translating to more effective merchandising, staffing optimization, and layout decisions.

●            AI security to protect small businesses from new threats: Cybercrime is constantly evolving, and small businesses need secure networks that stay one step ahead. WorkPass^TM leverages AI to ensure data, smart devices and business are always safe. Multiple access zones ensure back-end systems, employees, and customers have the access and security that’s perfect for them. Flow alerts owners if motion is detected during closed hours.

Business Pro Wi-Fi Powered by WorkPass^TM is immediately available to Armstrong Small Business customers. More information can be found at ArmstrongOneWire.com..



Armstrong provides industry leading high-speed ZOOM Internet with Enhanced Wi-Fi, advanced television powered by EXP, and telephone services to residential and commercial customers in Pennsylvania, Ohio, New York, West Virginia, Maryland, and Kentucky. Armstrong is America’s 11th largest cable television provider, according to SNL Kagan, an offering from S&P Global Market Intelligence. For more information visit ArmstrongOneWire.com